Privacy Policy
Effective Date: [Insert Date]
[Shop Name] (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (“the Site”) or use our services. By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
(a) Information You Provide:
- Account Information: When you create an account, we collect your name, email address, password, and contact details.
- Order Information: When you place an order, we collect your shipping address, billing address, and payment details.
- Customer Support: If you contact us, we collect the information you provide, including your name, contact information, and the content of your communication.
(b) Information We Collect Automatically:
- Device Information: We collect data about the device you use to access our Site, such as your IP address, browser type, operating system, and language settings.
- Usage Information: We gather data on your interactions with our Site, including pages viewed, time spent on the Site, and links clicked.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site and improve your experience. For more information, see our [Cookie Policy].
(c) Information from Third Parties:
We may receive information from third-party platforms if you interact with our accounts on social media or use third-party payment processors.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, account, or inquiries.
- To send marketing emails and promotional offers (only if you’ve opted in).
- To personalize your shopping experience and recommend products.
- To analyze and improve our Site and services.
- To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
- Service Providers: We share information with third-party vendors who assist with payment processing, order fulfillment, website hosting, and email delivery.
- Legal Obligations: We may disclose information to comply with applicable laws, regulations, or legal requests.
- Business Transfers: In case of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Order information is retained for tax and accounting purposes.
- Account data is retained until you request deletion.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at [Insert Contact Email].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee complete security.
7. International Data Transfers
If you access our Site from outside Portugal, your information may be transferred to, stored, and processed in Portugal or other countries where we operate. By using our services, you consent to such transfers, subject to applicable data protection laws.
8. Children’s Privacy
Our Site is not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Soli Deo Gloria
Email: contact@solideogloria.pt
Phone: 966753867
Cookie Policy: [Insert Link]
Thank you for trusting Soli Deo Gloria with your personal information!